Find answers to common questions.
Yes, xHamster offers millions of free videos supported by ads.
No, you can watch videos without an account, but signing up allows you to comment, rate, and upload.
Create an account and visit the upload section to share your content.
We take your privacy seriously. Check our Privacy Policy for more details.
We want your experience on xHamster to be smooth, enjoyable, and hassle-free. Our FAQ page is designed to address the most common questions and concerns our users have. Whether you're having trouble with video playback, account settings, or uploading content, you'll likely find the answer here.
Q: Is xHamster free?
A: Yes! The vast majority of content on xHamster is completely free to watch. You can also create a free account to like videos, create playlists, and leave comments. We do offer a Premium membership for ad-free browsing, higher quality downloads, and exclusive content.
Q: How do I delete my account?
A: We're sorry to see you go. You can delete your account in the User Settings panel under the "Privacy" tab. Please note this action is irreversible.
Q: Why are videos buffering?
A: Buffering can be caused by a slow internet connection. Try lowering the video quality (e.g., from 1080p to 720p) or checking your network speed. Clearing your browser cache can also help.
Q: Can I download videos?
A: Yes, many videos are available for download. Look for the download button below the video player. Premium members enjoy faster download speeds and higher quality options.
Q: How do I upload a video?
A: Click the "Upload" button in the header. You will need a verified account. Follow the instructions to select your file, add a title, tags, and description. Please ensure you own the rights to the content you upload.
Q: What kind of content is allowed?
A: We allow explicit adult content involving consenting adults (18+). We have a zero-tolerance policy for illegal content, including CSAM, non-consensual content, and extreme violence. Please review our Terms of Service for a full list of prohibited content.
Q: Is my browsing anonymous?
A: We take privacy seriously. We do not track your personal identity unless you provide it. We recommend using a VPN for added privacy if you are concerned. We use HTTPS encryption to secure your connection to our site.
Q: How do I report a video?
A: If you see a video that violates our terms or depicts illegal acts, please click the "Flag" or "Report" icon located below the video player immediately. Our moderation team reviews reported content 24/7.
Still need help? If you couldn't find the answer in our FAQ, please contact our Customer Support team. We are here to assist you with any issues you may encounter.
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